Bill Morris is a Senior Partner at Navicom, where he operates the insurance and hospitality branches of their business. Bill has been extensively involved in market research and customer measurement initiatives in the Canadian Insurance Industry for over 20 years. Together Michael Jans and Bill Morris have a great conversation about the state of the modern insurance consumer and how brokerages are surviving in today's marketplace.
What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industries leading figures.